USCIS offers immigration services that may help people affected by unforeseen circumstances, including disasters such as Hurricane Irma.
The following measures may be available on a case-by-case basis upon request:
Note: When making a request, please explain how the impact of Hurricane Irma created a need for the requested relief.
To learn how to request these measures or determine if an office is open, call the National Customer Service Center at 800-375-5283 (TDD for the deaf and hard of hearing: 800-767-1833) or visit our USCIS Office Closings webpage.
If your InfoPass appointment was affected by this storm, you can reschedule your appointment online or by calling the National Customer Service Center at 800-375-5283 (TDD for the deaf and hard of hearing: 800-767-1833).
All Form I-9, Employment Eligibility Verification, requirements remain in place. Those affected by Hurricane Irma should review Form I-9 acceptable documents and receipts for more informationon how to complete the Form I-9 if an employee’s documents are lost, stolen, or damaged. Visit I-9 Central for more information.
For more information about how we provide assistance to individuals affected by unforeseen circumstances, visit our Special Situations webpage or call the National Customer Service Center.
For more information about the federal government response to Hurricane Irma, visitusa.gov/hurricane-irma.